Address: , Louisville KY 40201
Book Direct with the Owner at Bourbon And Derby: Makers Mark Or Other + Churchill Down with Accommodation Los Angeles in Louisville, for all your Attraction and travel needs.
Itinerary4.2 based on 10 reviews
The tour guide was awesome! But my experience with the company I booked my tour was not very pleasant. If booking with this company make sure you have no other plans and don’t fall in love with your itinerary because they can’t garante anything they say. When I booked we’re supposed to go to Churchill downs at 9:00 am then to Woodford distillery, then to Buffalo trace but instead they changed everything to the afternoon then when I called they changed it back to the morning now starting at 8:00 am and changed distilleries!!! They were not bad but not what I paid for.
My wife and I planned a trip to Louisville to visit the city before heading to the Indy 500. The tour had seemingly received positive reviews and covered a lot of what we wanted to see in a short time. I purchased the tour because it stated it would take us to 2 distilleries and churchill downs. After purchasing the tour, a week later the description changed stating we only would visit one distillery and churchill downs, and that we could pay extra the visit another distillery. I spoke to Jorie and paid an additional $100, $50 per my wife and I to visit the Bulliet distillery (this was all planned and paid for one month before our visit). 2 days before we were supposed to leave, Marjorie from the tour called and stated that we couldn't visit Bulliet (that we paid extra for) or churchill downs because the driver had a family emergency. I stated that we decided on this tour because it took us to Churchill downs. Marjorie said we could visit churchill downs but wouldn't be able to visit the Bulliet distillery due to logistical reasons. i.e. the distillery was too far away. This seemed odd because we were given the option to purchase this add on. In exchange, she stated she would refund the $100 for the bulliet tour and that we would visit Four Roses and Barton for free instead. That's fine I said, as long as we went to Churchill downs. On the day of the tour, we discovered we were paired with another couple from our hotel, our driver was Juan, Marjorie's husband he stated. Four Roses and Barton tasting were great, however, the issue began when we got to lunch after. Juan stated that we would eat at the old Talbott Inn. However, after we placed our orders, 20 mins later Juan stated we had to go or we would be late for our Buffalo Trace distillery tour and tasting. At this point, my wife and I exchanged itineraries with the other couple. We discovered that the other couple had the same itinerary as us but without churchill downs, but said they had paid more than us! I communicated with Juan in Spanish that we were suppose to eat at the old Talbott Inn for lunch. Either way, getting our food to go and rushing to eat in the car was an inconvenience. We barely made our your to Buffalo trace distillery, seemingly 5 minutes late. The tour was great, but at this point the unorganized condition of our tour providers was dampening our experience. After, the other couple was dropped off at the hotel and my wife and I were taken to churchill downs, where once again we were a few minutes late to the tour. The experience was still great, we saw horses and a race and were able to explore the beautiful venue. I told Juan that the refund his wife had promised hadn't shown up on my account yet and he said he would take care of it. At the time of this review, I still haven't received my refund for the extra distillery tour I paid for. It appears that this tour was cancelled because it clashed with the other married couple's itinerary. If that is the case, the tour operators shouldn't allow for customization options for each person's tour if it can't be logistically achieved. Suffice to say, the tours, tastings, etc were phenomenal. However, the inexperience of the tour providers unfortunately impacted ours and the other married couple's overall experience.
Let me start by saying our driver Juan was AMAZING! And Marjorie that booked everything and setup our itinerary was also excellent. However the tours title said Buffalo Trace and Churchill Downs. All the pictures of Churchill Downs showed horses and kids petting them. They texted me to let me know that they didn’t have enough tickets for BT distillery. I was okay with that especially with Covid going on. During this text exchange setting up our itinerary they sent me a picture of 1792 Full Proof award winning bourbon and part of the itinerary said 1792 tasting. When we got to Barton’s for the tasting it wasn’t Full Proof. It was very cheap Old Barton’s, and 1792 Small Batch. During the Churchill Down tour we never saw a horse anywhere. Overall we made the most of our tour but it was nothing like advertised.
I love this place this is my favorite place to go during the summer. We've been every year for at least the last 6 years. My family also went this year as well,2020 but I did not attend with them. I love the petting zoo, and a beach area where you can swim,fish,or rent boats. They have life jackets and some activities require you to wear them. It's alot of fun for all ages of the family. You can bring RV'S, rent cabins, or even rent a plot and set up tents. The have a public restroom with showers and sinks and stalls for males and females at the main entrance. There is plenty of room to explore, hiking, see wild animals. But enough privacy to have a party weekend with your friends, no problem. All this fun, adventure,experience, and vacation time all of us have to spend during the Coronavirus. This is the perfect place for everything listed above and still Social Distance yourself from others!!! I promise you won't forget this trip... It may jus become your family tradition also!😉😉😉😉😉😉🤣🤣🤣
I’ll confess that my friend and I got shut out of a different tour we were interested in taking, but this Bourbon and Derby your turned out to be perfect on all counts!!! Our driver, Juan, was so accommodating and super helpful as we made our way (slowly) through the distillery tours and gift shops. He even took us back to one gift shop so we wouldn’t miss our next tour. He even recommended dishes to have at a restaurant we had reservations for that evening. One of the best, most memorable tours ever! The only critique I had was in the booking process. It was a little confusing. It’s labeled as Bourbon and Churchill Downs, and I knew CD was an extra charge but thought I had already arranged it. Turns out I didn’t but Juan quickly corrected it for us.
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